Can ID Mobile please contact me.
I have received a letter from O2 for an insurance policy in my name. Having checked my bank account somebody has setup a fraudulent direct debit with ID Mobile which I have cancelled. I wish to speak to a member of the ID Mobile team to notify yourselves formally of the fraudulent activity in order to prevent any repeat.
Many thanks.
+9
Hello
Sorry to hear your details have been used fraudulently.
Be aware that messaging in this online community isn’t real-time, so it could be several days or longer before anyone at iD sees your post.
It might be quicker for you to send a private message (PM) to iD Mobile via facebook or twitter.
Best to contact iD between 9am - 6pm - that way you can PM with a real person.
Otherwise, hang on here for a reply from iD - good luck getting this sorted.
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