Question

free gift not received

  • 10 November 2022
  • 6 replies
  • 243 views
G
Rank

Hi I signed up to Id mobile last month

 I got the email regarding the reward. But when I click on it, it says I haven't switched yet. What do I do please? I've been switched over month 

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6 replies

andewhite
Rank
Userlevel 8
Badge +9

Use the iD web chat to speak to an iD agent - the agents work until 8pm on weekdays.

Good luck @Gaynor123. 

Mohammed
Rank
Userlevel 7
Badge +10

Hi I signed up to Id mobile last month

 I got the email regarding the reward. But when I click on it, it says I haven't switched yet. What do I do please? I've been switched over month 

Hello @Gaynor123,

Which reward are you referring to? Is this a refer a freind voucher or a free gift with the device?

Mohammed

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G
Rank

It's a friends £30 currys voucher

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Gaynor123 ,

Did you refer a friend for this? Or have you been referred?

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
G
Rank

My daughter referred me

Kash
Rank
Userlevel 7
Badge +7

@Gaynor123,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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