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Still waiting for my id number after opening account and when do I use my pac code to retain my old mobile number 

Hey there @James Ashmore, hope all is well. You can transfer your phone number to us at any given time, as soon as you’re happy to do so, and select a date you’d like the switch to complete via the link below:

 

https://switching.idmobile.co.uk

 

Kind regards,

Tyler

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