Question

Help , i cannot login to my account my phone is dead i want to upgrade

  • 2 July 2023
  • 2 replies
  • 25 views

I need to retrieve my password via email as i cannot remember it.. but it only sends to my phone… which will not charge


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2 replies

Userlevel 8
Badge +9

Okay @Ricky J John, you may discuss upgrading by calling the sales team on 020 7139 1397.

Userlevel 7
Badge +4

Hi @Ricky J John 

 

The code to reset a password would be sent via SMS, are you able to put the SIM card into another device to retrieve the code?

 

Tom

Why iD Mobile?