Question

Help Please

  • 5 September 2022
  • 3 replies
  • 12 views
J
Rank
Userlevel 1

Is this were you get HELP?

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3 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @JohnnyNulty 

 

Welcome to the iD Mobile Community! This is where you’ll want to be for general help and topics about iD Mobile and how things work!

 

For direct help and support that you don’t find here, I’d recommend raising a new topic about your issue or contacting our Live Chat team!

 

Tom 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
andewhite
Rank
Userlevel 8
Badge +9

Is this were you get HELP?

Okay @JohnnyNulty, the iD community is primarily a forum where iD users try helping one another.

For all iD account related matters, like submitting a PAC, you’ll need to contact iD customer support for assistance.

In my experience, the best way of contacting iD Mobile is through their social media customer support team via facebook (with Messenger), or Twitter (by DM (direct message)).

Out-of-hours messages left on facebook or Twitter are handled when the iD social media team next start work - anyway, good luck.
🤞

Mohammed
Rank
Userlevel 7
Badge +10

Is this were you get HELP?

Hey @JohnnyNulty,

Did you still need help here?

If you could give us a bit more information on the issue, we’d be happy to support.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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