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how do add-ons work?

  • 18 September 2023
  • 3 replies
  • 97 views

Userlevel 1

Last week I bought a 3GB add-on to last a month.

today I had a message that I’ve used 100% of the data in my plan.

I thought the add-on would give me more data.

I am confused - please could someone explain.

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Best answer by Kash 20 September 2023, 13:51

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3 replies

Userlevel 8
Badge +9

Never tried an add-on myself, but the following forum articles might help @Diane K.

Userlevel 1

Thank you - the first link was useful. I'll wait & see how it goes.

Userlevel 7
Badge +7

Hi @Diane K,

Welcome to the Community!

I’m glad that @andewhite could help.

If you require further assistance, please let us know.

 

Kash

Why iD Mobile?