Question

How do I cancel an unactivated sim contract?

  • 27 September 2023
  • 2 replies
  • 20 views
Bikehavn
Rank

I received my new sim from ID but considering that:

-PAC not working (i hadn’t previously used it)

-customer service completely useless

-impossible to register

I don’t want this thing anymore with a company unable to even activate my sim, so how do I cancel?

Thanks

This topic has been closed for comments

2 replies

andewhite
Rank
Userlevel 8
Badge +9

This forum article might help in this situation @Bikehavn. 

Tom
Rank
Userlevel 7
Badge +4

Hi @Bikehavn 

 

Have you seen the above article from @andewhite?

 

If you’d still like assistance with a return, please let us know so we can get in touch.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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