Hi, I’m try to keep my old number the phone was saying it’s got 2 accounts on it new and old, and tried through this app to put pac in but it’s saying the url is rejected?
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Hi
Previously we had an issue with the form needing the surname in all caps. This has now been fixed. Please try again and ensure the transaction number begins with a "4". This can be found on your "Welcome to iD" email that was sent to you and may be in your Spam/Junk folders.
Please try this on the port form linked below;
https://switching.idmobile.co.uk/
Tom
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