Question

How do I unsubscribe from unhelpful service messages?


Since joining iD Mobile, I have received a stream of useless and annoying ‘service messages’ telling me do things like install the app or check my data usage.

Is there a way to turn these emails off, or should I just set up a rule to route them straight to my spam folder?


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4 replies

Userlevel 8
Badge +9

You can change these preferences in your “My iD Account” online or the iD app @rossng.
🍀 

Thanks, but I already disabled these preferences immediately when I opened the account. It looks like these other emails are sent regardless of those preferences.

Userlevel 8
Badge +9

The iD Community account and the “My iD Account” online are two different logins, which each have a way managing email preferences. You may need to double-check both these iD logins.
🍀

Userlevel 7
Badge +7

Hi @rossng,

Welcome to the Community!

We hope that you managed to get this sorted.

If you still require assistance, please let us know here.

 

Kash

Why iD Mobile?