Question

How do you bring number porting in date forward?

  • 16 June 2023
  • 1 reply
  • 471 views
C
Rank

I just opened an account and inserted my new sim into the phone. When I purchased the contract online I supplied my PAC and set the port-in date as 13/6. Now I discovered I can actually transfer in my number earlier than that, but when I re-start the procedure with the PAC on my website account I get an error. How can I bring the porting date forward? I have been waiting for Live Chat to respond for ages. Thanks. 

 

EDIT: I must say that as a new subscriber having spent hours trying to talk to someone about setting up my new account, I hate iD Mobile customers service already. And the cooling off period of 14 days hasn’t ended yet!   

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Cornea6185,

Welcome to the Community!

If you have submitted a port request, you can’t submit another one.

You advised that 13th June was the port date which has now passed.

Has your port been completed or are you still wanting to change it?

Please let us know and we can send you a Private Message if required.

 

Kash

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