Question

How to stop paper bills being sent?

  • 13 July 2022
  • 2 replies
  • 121 views

How do I stop post being sent to me? I requested email communication only.


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2 replies

Userlevel 8
Badge +9

Just sign-in to your iD My Account online and go to the My billing section.

In this section there’s an option to change the billing method.

I thought the default was paperless billing, but who knows - anyway, good luck.

Userlevel 7
Badge +4

Hi @Vanessa Moreira 

 

I’d recommend the above message from @andewhite! You should be able to switch to paperless billing via the iD Mobile App or website!

 

Tom

Why iD Mobile?