I was trying to upgrade from a sim only to an IPhone 15 plan, I thought I’d ordered it this morning but I hadn’t received an email about it, little did I know it had been filtered into spam amongst other emails so I hadn’t seen it. After that I’ve re ordered another thinking I must’ve not gone through with it and that also went to the spam folder, now hoping that one will be cancelled automatically. Can anyone help with what I should do next or do I need to just return the phone when it turns up?
Thanks
I have accidentally ordered 2 upgrades on the same plan, will one of them be cancelled?
Userlevel 7
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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