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Hello
The SIM Card is activated upon dispatch which we advise at the time.
This means the first bill is produced in 24-hours and taken 14-days later via Direct Debit.
SIM Cards take 2-3 days to arrive.
If it’s past this point and you’ve not received the SIM, we can issue a replacement.
It’s been a few days since you posted this, can you clarify if you still neeed help?
Mohammed
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