Question

I have not received the £100 voucher - Pixel purchased on 23/11/22

  • 11 April 2023
  • 4 replies
  • 37 views
L
Rank

Hi,

I bought a Pixel 7 phone on 23/11/22 and have not received the £100 listed on the Contract summary under “iD Mobile promotion”.

It should have been emailed 30 days after the offer closed on 29/11/22.

Can you help resolve.

Thanks

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4 replies

andewhite
Rank
Userlevel 8
Badge +9

Hey @Lewis Gt, this forum is open to the public, so anyone with Internet access can harvest the personal details you’ve posted. Scammers and other bad actors are known to ‘read’ forum posts to obtain personal details.

The offer you were eligible for seemed to suffer from numerous problems and delays, as noted by iD Mobile themselves, online at https://www.idmobile.co.uk/claim-your-offer - perhaps your claim was overlooked in error.

 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Lewis Gt,

I’ve removed your personal details from the post as this is a public forum.

Have you since had this resolved? If not, I’ll send you a PM and get this looked into further.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
L
Rank

Thanks for your reply.

There has been no resolution.  I have checked my junk mail etc.

 

Kash
Rank
Userlevel 7
Badge +7

Hi @Lewis Gt,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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