Question

i need a PUK code

  • 14 March 2022
  • 4 replies
  • 51 views
Nitesh Shah
Rank

i need a PUK code, and live chat will not connect and there is no QUEUE… have to keep asking the question again and again… this is awful customer services.. and no phone number.

 

i can;t use my phone, and i can’t contact anyone… i have to rely on a dumb chatbot!!

 

This topic has been closed for comments

4 replies

andewhite
Rank
Userlevel 8
Badge +9

Hello @Nitesh Shah,

Unfortunately, there’s only online support with iD Mobile.

To avoid the ‘dumb’ 24/7 chat-bot, just type “talk to a person” after you’re connected.

Best to contact iD between 9am - 6pm - that way you can chat with a real person.

Anyway, good luck.

 

Rory
Rank
Userlevel 5
Badge +6

Hi @Nitesh Shah, just checking in to see if you manged to get this sorted?

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Nitesh Shah
Rank

Yes. It's been resolved.

Ryan
Rank
Userlevel 6
Badge +10

Hi @Nitesh Shah,

Thanks for letting us know and we’re sorry for the delay caused.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
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