Question

I need to ask about Pro Rated Line Rental

  • 10 January 2024
  • 2 replies
  • 24 views

I upgraded my phone deal on Jan 5th

An I have pro rated line rental till 10th feb.

 

I have been charged my old month bill

Then it also says on app so far pro rated line rental and a amount that's more then the new deal I should be paying.

Will the pro rated line rental amount increase? 

And if so will it be a lot more? 

 

 


2 replies

Userlevel 8
Badge +9

This article should help in this situation, @Thomas James Longhurst.
Refer to the “What happens if I change my plan or upgrade?” section in this article. 

Userlevel 7
Badge +4

Hi @Thomas James Longhurst 

 

I’d recommend reading the article linked above by @andewhite.

 

In short, if you’ve upgraded after your bill has been emailed/posted to you, you’d be charged at the already existing rate.

 

The next bill would adjust automatically and credit/charge the correct amount for that month and the prior month.

 

Tom

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