Hello,
i am trying to get in contact with someone from ID Mobile to report a fraud but it is the most difficult thing.
I have just found out that someone has created a fraudulent account under my name. This was created 2 months ago and its now effecting my credit score.
I need this rectified ASAP.
I have contacted Action Fraud and i now want to speak with someone from ID Mobile, a human preferably.
Please assist as soon as possible, as you can imagine this is extremely distressing.
+9
Okay
I’d recommend using facebook (Messenger), or Twitter (by DM), to contact iD about this fraud issue.
The iD agents work between 9am - 8pm on weekdays, and 9am - 6pm at weekends.
Outside these times you’ll get an automated reply.
I hope you get this sorted
+4
Hi
I’m sorry to hear this, have you managed to get in touch and report this via the methods of contact above from
Please let us know if you still need assistance so we can get in contact.
Tom
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