I was waiting for a live chat for 40 minutes and then kicked out. I have rejoined the queue but waiting time changes from 26 minutes to 39 minutes. Can you tell me how long I need to wait and also can you ensure I won’t be kicked out again?
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Userlevel 7
+4
Hi
Unfortunately we’ve been receiving heavy volumes on all channels, including live chat, there may be some delays on these channels, apologies for this, if you need any assistance or advise please let us know here so we can help out.
Tom
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