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ID Mobile Number

  • 18 April 2023
  • 9 replies
  • 84 views

Userlevel 1

I bought this Google pixel pro from carphone warehouse with data plan by ID mobile. I haven't received any phone numbers so I can't use my data plan which is a waste. What should I do to activate it?

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Best answer by andewhite 20 April 2023, 11:53

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9 replies

Userlevel 8
Badge +9

What happens when you put the iD SIM card into the Pixel Pro handset?

 

Userlevel 1

That's the thing I didn't receive a SIM, they just sent the phone only.

Userlevel 8
Badge +9

Okay @Keysa, if you bought your Pixel Pro from Carphone Warehouse, I’d say your best option is to get back in-touch with their sales team.

Good luck @Keysa.
🤞  

Userlevel 1

Okay thank you 

Userlevel 1

I've spoken to carphone warehouse about my situation and they said I could ask for a SIM replacement from ID Mobile.

Userlevel 8
Badge +9

You can get a free replacement iD SIM card from any Currys store, or use iD live chat to get a replacement.

Good luck @Keysa. 

Userlevel 1

I've got the replacement SIM from carphone warehouse but it's not activated. I tried using it on the Google pixel pro and another device. So I'm not sure what to do now since I don't know what number is in the SIM.

Userlevel 8
Badge +9

Login to your iD account online to activate your replacement SIM.

Good luck @Keysa.

Userlevel 7
Badge +7

Hi @Keysa,

Welcome to the Community!

If you require any further assistance, please let us know.

 

Kash

Why iD Mobile?