Question

Identity Fraud- cancellation

  • 23 March 2022
  • 1 reply
  • 12 views
Sam Dennison
Rank

I am not an iD mobile customer, but I recieved a letter today stating that an account and direct debit have been set up in my name. I need these cancelled, as they are fraudulent. Thank you.

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @Sam Dennison, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Thank you,

Rory

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