Question

idmobile app

  • 1 December 2023
  • 6 replies
  • 89 views
T
Rank

Is the idmobile app down !

tried number of times today and each time unable to log in ! Error to many users at present 

6 replies

andewhite
Rank
Userlevel 8
Badge +9

 

T
Rank

Ok , but is the app working as on WiFi and still can’t get logged in

andewhite
Rank
Userlevel 8
Badge +9

I don’t think so @Tajpal Bharry. 
iD Mobile seem to have a number of service issues today. 

Siân
Rank
Userlevel 3
Badge +1

Hi @Tajpal Bharry , sorry to hear of the trouble you have had with our app. We had experienced some issues yesterday with our network, but this is mostly fixed now. Additionally, as a knock on effect we have experienced a higher volume of contact than usual. The iD app has become unavailable again for some customers. We apologise for any inconvenience you’ve experienced, and we’ll continue to provide updates here - https://tinyurl.com/3ykh4ayb Thanks. - Siân

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
T
Rank

Still not working, can’t log into the app now been down for days ! What’s going on , if your servers aren’t up to the demands, then upgrade them .

so they can handle more than 2 users !! This isn’t good service! 

Tom
Rank
Userlevel 7
Badge +4

Hi @Tajpal Bharry 

 

Are you still having issues with the app?

 

Have you been logged in before?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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