Question

incorrect Data allowance

  • 17 September 2021
  • 2 replies
  • 47 views

I am new to ID and I should have a 50GB data allowance. Yet my allowance appears as 7.94GB. Is this a display issue or has my allowance changed? 


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2 replies

Userlevel 8
Badge +9

Hello @Jasepierce,

Do you see the same problem when you sign-in online at https://my.idmobile.co.uk?

 

Userlevel 6
Badge +8

Hi @Jasepierce,

 

Did you start on a 50GB deal, or have you recently changed from another tariff to be on a 50GB deal?

 

Will

Why iD Mobile?