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My telephone  REDACTED] iDMobile plan has had the data allowance reduced. I should be getting 2GB per month all I received this month on 24/04/23 was 0.6GB

Please correct and also rollover the remaining from the last billing period. Thanks.

Hi @SuperNiceNina 

 

Have you changed your billing date recently?

 

Have you made any plan changes?

 

Tom

Tom many thanks.

Issue resolved folowing a vist to our local Currys / CarPhoneWarehouse store.

Hi @SuperNiceNina 

 

Glad to hear this, let us know if you need anything else.

 

Tom

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