After ID mobile app is recently updated by the company, my sim data plan changed by ID from 120GB to 1.5 GB. My contract is a sim only 120 GB data unlimited calls and voicemails each month until Aug 2024. Can ID staff please rectify the errors?
Morning
Please can you send a screenshot of your dashboard. This sounds like a visual glitch, rest assured your plan should be unaffected.
Thank you.
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