I’m in USA and I know data costs a lot. But I got a text stating I’ve used 80% of my data roaming cap. I can’t find anywhere any reference to this cap, or add-ons that allow me to increase it. Standard add-ons don’t apply as I’ve only used 1Gb of my normal monthly allowance so far.
Hello
All contracts are capped at a credit limit, set at the time of purchase based on your credit score. This can either be £25.00, £50.00 or £75.00.
Once you reach this cap, you’re not able to use more out of plan spend or able to increase your cap past this.
Mohammed
Indeed they do
Seems the 80% alert was accurate in this case.
I guess iD Mobile figure most of their customers travel within the EU, not beyond.
Like many businesses nowadays, iD Mobile seem mainly interested in getting new customers signed-up on 24-month contracts, or existing customers upgrading to another 24-month contract.
You may have no choice but to get yourself a PAC, and take your custom elsewhere - especially if you want cheap/easy roaming in the USA.
My capped limit is £75. The bill resently sitting at £60 for this month. I can still make calls and send texts. Come on Idmobile, I want to spend more!!!!
I’ll be changing networks as soon as I get home at this rate.
Idmobile needs to up its #customerservice game.
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