Question

International call

  • 17 January 2024
  • 2 replies
  • 19 views

I have increased my cap limit to 10£, but still I cant’ make any international calls to European country, still it is saying increase the cap limit. how can I make international calls.


2 replies

Userlevel 8
Badge +9

Is the option to make International calls turned ON in your iD account, @anssaleem10?  

Userlevel 4
Badge

Hi @anssaleem10, @andewhite is correct here, international calls will need to be switched on on your iD Mobile account or the app. 

Are you able to check this for me and get back to us? If required, we’ll be able to send you a PM to take a closer look at the account.

-Lauren

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Why iD Mobile?