Question

International roaming to EU countries

  • 17 January 2022
  • 2 replies
  • 132 views
Howard Helliwell
Rank

Hi

I am also thinking of joining ID Mobile on a 12 month Sim Only contract .... does this mean that the current International & EU Roaming policy will renain unchanged for the duration of the Contract ?

... or can it be changed mid-contract ?

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

What does it say in the current terms & conditions?

There’s usually a clause somewhere or other allowing things to be changed mid-contract.

@Emil, from iD, has recently stated the following:

There’s been no change to our EU Roaming policy, and we don’t plan to enact any. If we do, we’ll be communicating this proactively.

Emil
Rank
Userlevel 6
Badge +3

Hey guys!

@Howard Helliwell Thanks for your question. Andy is right. As I communicated on a previous customer’s post, we have no current plans to change our Roaming policy or charges. If at any point we were to make a decision to change them, we would proactively communicate this to customers.

In addition, you can find our full terms and conditions here. You will see all the information you need regarding changes to our terms and conditions or policies during your contract term in clause 19.

I hope this helps and answers your question :)

Emil

iD Community Manager
Terms & Conditions
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