is my pac code still being processed

  • 15 November 2023
  • 3 replies
  • 34 views
Don McGregor
Rank

   

This topic has been closed for comments

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Don McGregor,

Welcome to the Community!

It seems that your post is blank. 

Please let us know how we can help so that we can advise further.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Sharon Carr
Rank

How do I know if my PAC code is being processed getting this message 

We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again. 

If you have already used this PAC code and submitted it when purchasing a handset or SIM, don't worry - your switch is underway. We'll send you a text as soon as your number has been transferred to us.

Tom
Rank
Userlevel 8
Badge +4

Hi @Sharon Carr 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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