Question

Issue with transfer the number

  • 1 February 2024
  • 2 replies
  • 52 views
B
Rank

Hello. I tried to activate my SIM card but I have a problem with the PAC code because it tells me that it has already been used and I haven't used it at all. I want to transfer my number from Tesco mobile to id mobile

2 replies

andewhite
Rank
Userlevel 8
Badge +9

If you’re a new iD Mobile customer, your new iD SIM card is activated and ready to use, @Bynia1998. 

If you’re having trouble with the online switching form, maybe contact iD customer service to submit your PAC. 

Online iD Live Chat customer advisors are available until 8pm weekdays (6pm at weekends).  

Tom
Rank
Userlevel 7
Badge +4

Hi @Bynia1998 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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