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Item returned to consignor - no redelivery details?

  • 26 August 2022
  • 1 reply
  • 48 views

The post code on my delivery address was incorrect, DPD were unable to deliver my handset and it now shows as ‘item returned to consignor’. So phone seems to be sent to Currys? 

I’ve corrected the post code on my ID details, but have no contact regarding redelivery and have no contact details to find out what is happening to my new handset.

How do I get my new handset, my new contract has already started. 

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Best answer by andewhite 26 August 2022, 14:59

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Userlevel 8
Badge +9

Try giving the iD telephone sales team a call on 020 7139 1397 - have your order number ready.

Good luck.
🤞

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