Question

just got my bew SIM, it says it’s activated but it wont work. I gave no signal

  • 31 October 2023
  • 2 replies
  • 20 views

I have switched my phone off. I can’t log into my account either as it sends a code an do I have no signal! Help please 


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2 replies

Userlevel 8
Badge +9

Does the new iD SIM card work in another phone @Boo14

Perhaps your new SIM, or your phone might be faulty. 

Is your phone on the approved handset list? 
https://www.idmobile.co.uk/help-and-advice/approved-handsets

 

 

Userlevel 7
Badge +4

Hi @Boo14 

 

What device are you using your SIM card in?

 

Have you had any signal since using the iD Mobile SIM card at all?

 

Tom

Why iD Mobile?