Question

Late deivery of replacement sim card

  • 21 April 2023
  • 2 replies
  • 19 views

Why does it take so long to deliver a SIM card, I was told a couple of days ETA but it’s now a 7 working days and it’s still not arrived,!,,,,, I’m not impressed !!!!!


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2 replies

Userlevel 8
Badge +9

iD Mobile quote 3-5 working days for SIM card delivery @John Watkins.

Sounds like yours is lost in transit, so pop into Currys and get a free replacement, otherwise do battle with the iD Mobile live chat service.

The agents work until 8pm weekdays (6pm at weekends).

Good luck. 

Userlevel 7
Badge +7

Hi @John Watkins,

Welcome to the Community!

Please let us know if you require further assistance and we will be happy to help.

 

Kash

Why iD Mobile?