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login issues 2nd account

  • 26 February 2024
  • 3 replies
  • 61 views
Sandy Tearman
Rank
Userlevel 1

I have set up a sim only account for my son in the same email address that I use for my ID account, can I change the email for the sim only as I cannot access the account? Thanks

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Best answer by andewhite 26 February 2024, 11:41

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3 replies

andewhite
Rank
Userlevel 8
Badge +9

You’d need to register a separate iD online account for the SIM only account, @Sandy Tearman. 

This separate account would need a unique username (email address) in order to register.

 

Sandy Tearman
Rank
Userlevel 1

Thank you resolved now

 

Kash
Rank
Userlevel 7
Badge +7

Hi @Sandy Tearman,

Welcome to the Community!

Glad to hear that your issue is resolved.

If you require further assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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