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Lost phone and login details

  • 22 September 2020
  • 3 replies
  • 95 views
B
Rank

I have lost my phone and would like to order a new sim card but i don't know my log in details and go round in circles on the website.

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Best answer by Ryan 25 September 2020, 15:42

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3 replies

B
Rank

Hi,

I have lost my phone and would like to get another sim card but i can't  log into my account or get into live chat. Is there anyone that can help me?

 

Thanks

Ryan
Rank
Userlevel 6
Badge +10

Hi @Bwebber,

We’re sorry to hear about that. The quickest method to obtain a new SIM card is by speaking to our Live Chat Team, however we will arrange for our Support Team to PM you to offer further support.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Kevin
Rank
Userlevel 4
Badge +10

Hi there @Bwebber 

We’re still waiting on a reply to the message we sent you the other day (if you still need our help?).

Just click on your profile and go to your inbox if you do still need a replacement SIM from us.

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