lost phone number

  • 14 April 2023
  • 1 reply
  • 17 views

Hi! I’ve been trying to get into my account to see all my bills but forgot my password and I lost my phone number (I’m using another network’s phone number) and since is asking for my iD phone number I can’t access it. 

 

Please help me!

 

Thank you!


This topic has been closed for comments

1 reply

Userlevel 7
Badge +7

Hi @Maria Moll Torres,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

Why iD Mobile?