Hello there, I lost my phone last week and can’t remember my Account password. I haven’t got access to the number registered on the account to regain access to my account. I need to get my PAC code to transfer my number to new network but unable to do this without my old phone numbers verification code. Please help! I don’t have money to spend on customer services 
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Kash
Hello there, I lost my phone last week and can’t remember my Account password. I haven’t got access to the number registered on the account to regain access to my account. I need to get my PAC code to transfer my number to new network but unable to do this without my old phone numbers verification code. Please help! I don’t have money to spend on customer services
Amazing thank you so much 
Rather careless not to have noted a/c password or phone no!
Did you not get any e mail confirmation when you signed up that you can access on a laptop etc?
I have had the number for 20 years it’s just the password I need. Verification for the password was sent by text. I haven’t got the phone anymore.
Rather careless not to have noted a/c password or phone no!
Did you not get any e mail confirmation when you signed up that you can access on a laptop etc?
You don’t need a verification code to get your PAC from iD Mobile
Just contact iD customer service using Facebook Messenger, or send a Twitter DM (direct message).
The support teams work until 8pm on weekdays (and 6pm at weekends).
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.