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mobile number has switched to ID but calls and text still going to old sim

  • 21 June 2023
  • 3 replies
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I've just had the text to say my number has transferred, but when people ring or text me it's still going to my old SIM (EE) I've turned it off restarted it and still doing it. 

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Best answer by WelshPaul 21 June 2023, 13:18

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Userlevel 8
Badge +6

You need to be patient and wait until the end of the day for the port to complete.

Userlevel 8
Badge +9

If your old EE SIM card’s in a handset and still working, then your mobile number transfer from EE to iD hasn’t been completed yet, despite the text message you’ve received.

Userlevel 7
Badge +4

Hi @Hanson 

 

If the number is correct when calling out but incorrect on texts this could be fully ported but either iMessage or RCS is having issues.

 

Are you sure the previous SIM card is still live and has signal?

 

Tom

Why iD Mobile?