Question

mobile number not recognised

  • 13 April 2024
  • 3 replies
  • 28 views
Melanie Moss
Rank

Hiya this has always been a I'd mobile number bit it's coming up as not recognised on the app can you help me please 

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Melanie Moss,

Welcome to the Community!

Are you currently trying to register? If so we are having some issues with customers registering.

Please visit the link below for further information and status of the issue.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Melanie Moss
Rank

I've tried registering but still can't get on its becoming frustrating when will the issues be resolved 

Tom
Rank
Userlevel 7
Badge +4

Hi @Melanie Moss 

 

The team are still working on some issues with the app, they will resolve these when possible.

 

Unfortunately we don’t have a concrete fix date, sorry.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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