Solved

monika

  • 16 April 2022
  • 2 replies
  • 38 views

Hi 

From 13.04 I waiting for switching from another provider to ID  mobile and still nothing. 

icon

Best answer by WelshPaul 21 April 2022, 14:07

View original

This topic has been closed for comments

2 replies

Userlevel 8
Badge +9

Hello @monikaradzicka,

Messaging in this forum doesn’t happen in real-time, so it could be several days or more before @iD Mobile read your post.

Probably quicker for you to live chat with iD, or send them a PM (private message) using facebook or twitter.

Best to contact iD between 9am - 6pm - that way you can chat or PM with a real person.

Anyway, good luck.

 

Userlevel 8
Badge +6

Hi 

From 13.04 I waiting for switching from another provider to ID  mobile and still nothing. 

You posted this four days ago, Sunday... The 13th was a Wednesday, and if you submitted the request before 5pm, the port should have gone ahead the very next day (Thursday 14th). However, if you submitted the port request after 5PM on the 13th, then the port would not have gone ahead until the 19th. This is because of the Easter bank holiday weekend. Anyway, I'm guessing you port has now completed?

Why iD Mobile?