Hi there,
My monthly payment increased by 17.7% in mid contract.
There are no options or advice is available, unable to downgrade or switch to a cheaper package but to pay more. Early exit fee does not a reasonable option.
Ofcom is looking into this currently and not all the mobile network providers are behaving the same but IDmobile (on Three).
Can IDMobile provide copy of the agreement or contract that I 'agreed'?
Thanks
Arun