I made an order today for monthly payments but it’s saying my login details are wrong and the upfront cost has left my bank account how am I meant to check if the order fully went through if I can’t access my account.
Userlevel 8
+9
Have you tried calling the iD sales team with your order reference number
You can call this team on 020 7139 1397, during normal office hours.
Userlevel 7
+7
Hi
Welcome to the Community!
Did you receive any confirmation email? Just to advise this can sometimes show in Junk/Spam.
If you don’t have an update, please let us know.
Kash
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