Mr.

  • 26 January 2024
  • 4 replies
  • 88 views
L
Rank

Hi! Could I choice one of sim plans now but start using in the March when finishing my contract with 3 ?

4 replies

andewhite
Rank
Userlevel 8
Badge +9

I don’t think so, @Luis Shmiton - your iD plan would start when your order was dispatched.

 

L
Rank

Hi my phone as gone down no service all day 

 

Tom
Rank
Userlevel 7
Badge +4

Hi @Luis Shmiton 

 

Unfortunately you wouldn’t be able to ‘pre-order’ a plan, the plan would be purchased and then begin as soon as it’s dispatched, typically within 24 hours of ordering.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tom
Rank
Userlevel 7
Badge +4

Hi @leeharper914 

 

Sorry to hear this, please could you let us know the postcode(s) where you’re having this issue?

 

Do you have absolutely no bars of signal at all? Unable to use calls, texts and data?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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