I have tried multiple times to transfer my old number, I get this message and the number does not change. What is the problem? All details are correct in the form as I have checked multiple times and applied for the PAC code twice to ensure it is the latest from O2 my old provider.
We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.
If you have already used this PAC code and submitted it when purchasing a handset or SIM, don't worry - your switch is underway. We'll send you a text as soon as your number has been transferred to us.
Best answer by andewhite
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