Can anyone help me? my data, calls and texts are not working. My data will turn on but it doesn't work, I can't make calls to anyone and everything I try it puts me straight to iD customer service and I can't make texts. I looked on the iD app and everything is normal on there. Can anyone help?
Unfortunately
If you’re happy to wait here, then someone from iD may read this forum post at some point-in-time.
You can get real-time assistance using the iD Live Chat service - if it doesn't work on your smartphone, then try another device like a tablet, iPad or laptop.
You can also chat to iD Mobile using facebook or Twitter.
Just remember that the iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times you’ll get an automated reply.
Good luck!
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