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My final bill shows that I am in credit. How will I be able to get a refund for that?

  • 23 February 2022
  • 4 replies
  • 406 views
S
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My contract ended on the 23rd February 2022. And I have requested a pac to switch to a new network provider. but my final bill shows I am in credit so I was wondering how I can get that refunded. Thank you. 

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Best answer by Rory 25 February 2022, 15:25

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4 replies

andewhite
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Userlevel 8
Badge +9

Hello @Samuella,

Easiest way to get any credit due, is leave your iD DIRECT DEBIT running.

iD will refund you via your Direct Debit in due course - don’t worry.

Good luck. 

S
Rank

Thank you👍

S
Rank

Please I would also like to know how do I request a refund 

Rory
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Userlevel 5
Badge +6

Hi @Samuella, I’d recommend jumping on the Live Chat as they should be able to help.

Just type “speak to a person” between 09:00 - 18:00 to be put through to an agent.

 

Thank you,

Rory

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