Question

My phone is breaking - can I pay a fee and upgrade early?

  • 12 May 2023
  • 2 replies
  • 309 views

I am due for an upgrade in 6 weeks time but my phone is struggling to hold.charge and I need a new one now.

 

Is it possible to upgrade early? 

 

I am happy to pay a fee but otherwise I may need to leave my contract and start another one elsewhere, which just seems stupid.


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2 replies

Userlevel 8
Badge +9

Asked before, many times, but unfortunately the answer is always no - UNLESS you’ve got a 24-month minimum term handset contract, which allows you to upgrade at any point within the last 60-days of the minimum term.

Good luck @TomMooney.  

Userlevel 7
Badge +10

Hey @TomMooney,

You can only upgrade on your eligiblity date.

Unfortunately, we don’t yet offer upgrades by paying a fee at this moment in time.

Mohammed

 

Why iD Mobile?