Question

my unlimited plan says i dont have any calls or texts remaining

  • 28 March 2024
  • 1 reply
  • 31 views

i took out a new contract with id this afternoon, my agreement says unlimited calls, texts and data. its given me the data, but i cant call or text anyone as it says i don't have any left…. i also cant register the app on the phone because it says the details don't match, but i can log in via website. help would be appreciated. 


1 reply

Userlevel 7
Badge +7

Hi @Lee Ross,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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