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Need a PUK code for my SIM

  • 29 June 2020
  • 5 replies
  • 180 views
A
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She has a locked SIM card and we can’t get into the phone and I’ve no idea how to get a Puk code. Please help

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Best answer by Rory 11 July 2020, 13:23

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5 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @alex schady 

 

we can get a PUK code sent to you.

 

We’ll get someone to PM you regarding this.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
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Hi need a puk code for my sim 

Kevin
Rank
Userlevel 4
Badge +10

Hi there @Scooby 

We’ve just now messaged you privately here in order to obtain a few further details before we can get that PAC for you.  If you could respond there that’d be great.

S
Rank

Hi how do I get sim card unlock pin

Rory
Rank
Userlevel 5
Badge +6

Hi @Scooby, have you tried contacting our Live Chat team?

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Once you land on the page above, scroll down to see the Live Chat section. 

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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