Question

Network Coverage Issue

  • 12 December 2023
  • 6 replies
  • 30 views
A
Rank
Userlevel 1

Can you please send a sim as a tester before I sign up for a 24 month contract ? Last time I had three sim and I had very poor coverage at my current address. Still 3G coverage is not showing for my post code but 4G seems excellent so not sure if there has been an upgrade at my address.

6 replies

andewhite
Rank
Userlevel 8
Badge +9

Online coverage checker will only show the predicted signal at a given location @AdnanK. Best to get test iD SIM and check the real signal reception at locations that are important to you.

The https://mastdata.com online site has real signal information for many places in the UK, which might help.

Nikhil P
Rank
Userlevel 8
Badge +3

Hey @AdnanK, 

As @andewhite suggested, you could get a iD Pay as you go SIM to test the network. If you were to do so, do not switch your current number over to the iD Pay as you go SIM, because if you were to choose to go ahead with an iD Mobile Pay monthly or SIM only deal, you cannot transfer your number from one iD SIM to another. 

Thanks,

Nikhil

iD Community Manager
A
Rank
Userlevel 1

Thanks, could you please share the link to order payg sim card?

Nikhil P
Rank
Userlevel 8
Badge +3

Hey @AdnanK, 

Sure, here’s the link: https://www.idmobile.co.uk/shop/plans/pay-as-you-go/sim-only

Thanks, 

Nikhil

iD Community Manager
A
Rank
Userlevel 1

Thanks for the link. I have a Three (3) sim, if I test 3 sim at my address will ID sim be similar to 3 as it uses its network? 

Kash
Rank
Userlevel 7
Badge +7

Hi @AdnanK,

As we use the same masts the coverage should be the same.

However we would advise that you test the coverage with iD Mobile.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?