Question

new contract - change to rolling

  • 20 September 2023
  • 1 reply
  • 20 views
Ruth Iddris
Rank

Hello, I have signed up to a new contract (sim only) now that my original one has finished. Online, such contracts are rolling but it has signed me up to a 24 month contract. I want to know if this can be amended.

Thanks

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Ruth Iddris,

Welcome to the Community!

We are unable to change the term of the contract as the term would be mentioned when purchasing.

If you are within the returns period you could look at returning that contract and making a new purchase?

Please let us know if you need any help.

Kash

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